If this does not solve the problem, try the following. Restart the smartphone and confirm that Google Play Services does not stop. With these two steps, the problem should have been fixed. Now select Clear data, and then select Clear cache. They are two different options.Ģ.- Clear data and cache from Google Play Store: Again, you have to go to Settings, Applications and see all the apps on your mobile. And then, look for the option to Clear cache. Here locate Google Play Services, and then look for the option to Clear data.
They follow the following procedure:ġ.- Clear data and cache of Google Play Services: For this, you must go to Settings, then to Applications, and then select the tab in which you see all the apps that are on the smartphone, not just the ones that you have downloaded and installed. Although there is no single process to solve this problem, since it could be generated by the smartphone's own software, such as RAM memory savers, for example, the following procedure should be useful to solve it, or at least, to be able to locate what is the which is causing the problem.
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